Smiling portrait of shop-owner and artist Zoe Keller.

Shop Policies

Hello! Zoe here! My webstore is a one-person business. I make all of the drawings, of course, but I also run every webstore update, pack every order and answer every email. It is an honor to connect with folks all over the world through my work. Thank you so much for your support!

General Information

 

International Orders

Due to the high cost of international shipping, and increasing frequency of lost and damaged international packages, I am currently only shipping to the USA and Canada. I apologize for the inconvenience. Canadian customers shop at their own risk. Packages are taking as long as 3 months to arrive to some destinations. It is the responsibility of all Canadian customers to check the USPS International Service Alerts page for temporary international shipping suspensions before placing an order.

 

Sustainability

I use eco-friendly and sustainable options for my merchandise and shipping materials whenever possible. I am proud to source the majority of my shipping materials from EcoEnclose.

 

More Questions?

If your question isn’t answered here, you may contact me via email! Please do not send webstore questions as DMs or comments on Instagram, as they are very easy for me to miss.